Terms of Service

By downloading, installing, or using the “Clo” iOS application (“App”) developed by George (“Developer”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, you must immediately cease all use of the App.

1. Description of Service

Clo is an artificial-intelligence-powered online psychology companion intended to provide general emotional support and well-being guidance. The App does not provide medical, psychiatric, psychological or other professional advice.

2. No Professional Relationship; No Medical Advice

• Clo is not a substitute for professional diagnosis, treatment or therapy.
• Use of the App does not create a therapist–client, patient–physician or any other professional relationship.
• Always seek the advice of a qualified mental health professional with any questions or concerns you may have.

3. User Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the App. By using the App, you represent and warrant that you meet this requirement.

4. Account Registration and Security

• You may need to create an account (“Account”) to access certain features. You agree to provide accurate information and update it as necessary.
• You are responsible for maintaining the confidentiality of your login credentials and all activities under your Account. You must notify us immediately of any unauthorized use.

5. Subscriptions, Payments, and Refunds

• Clo offers free and paid subscription plans with feature tiers determined in-App.
• By subscribing to a paid plan, you authorize charges via the Apple App Store and agree to applicable fees and taxes.
• Subscriptions renew automatically unless canceled before the renewal date, per Apple’s auto-renewal policies.
• All refund requests are subject to the Apple App Store’s refund policies.

6. User Content; License Grant

By submitting any text, mood entries, or other content (“User Content”) through the App, you grant Clo a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, and display your User Content as necessary to provide and improve the service.

7. Disclaimer of Warranties

The App is provided “as is” and “as available,” without warranty of any kind, express or implied. To the fullest extent permitted by applicable law, the Developer disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, accuracy, and non-infringement.

8. Limitation of Liability

To the maximum extent permitted by law, in no event shall the Developer, their affiliates, officers, directors, employees or agents be liable for any indirect, incidental, special, consequential or punitive damages arising out of or relating to your use of the App, even if advised of the possibility of such damages. In no event shall their total liability exceed the amount you paid, if any, to download or use the App.

9. Indemnification

You agree to indemnify, defend and hold harmless the Developer and their affiliates from any claims, liabilities, damages, losses or expenses arising out of or in any way connected with your use of the App or violation of these Terms.

10. Termination

We may suspend or terminate your access to the App at any time, without notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, you must cease all use of the App and delete all copies from your devices.

11. Dispute Resolution

Arbitration: Any dispute arising out of or relating to these Terms will be resolved by binding arbitration under the rules of the American Arbitration Association.
Class action waiver: You agree to resolve disputes individually and waive any right to participate in a class-action lawsuit.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will notify you of material changes in-App or via email. Continued use after changes constitutes acceptance of the revised Terms.

13. Apple EULA Acknowledgment

Use of the App is also subject to Apple’s Standard End-User License Agreement.

14. Governing Law and Venue

These Terms shall be governed by and construed in accordance with the laws of your place of residence, without regard to conflict-of-law provisions. Any dispute shall be brought exclusively in your local courts.

15. Contact Information

If you have any questions about these Terms, please contact us.

Last updated: June 6, 2025